Shipping & Returns

SHIPPING

Within the EU

Standard Shipping: Complimentary
Delivery in 2-6 business days,
according to the final destination

Express Shipping: € 35
Delivery in 1-3 business days,
according to the final destination

Special Service Delivery:
Please contact order@opsundbay.com for more information.

Outside the EU

Express Shipping: € 35
Delivery in 1-4 business days,
according to the final destination

 

When the order is shipped, Clients receive an email from OPSUNDBAY specifying the tracking number and a direct link to monitor the shipment status. In the event of delays in Customs, Clients will be notified directly by the courier and/or OPSUNDBAY.

OPSUNDBAY cannot be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of OPSUNDBAY.

Shipments destined for countries inside the European Union do not contain an invoice or any other documentation declaring the value of the merchandise.
All shipments destined for countries outside the European Union, as required by Customs regulations, are accompanied by an invoice declaring the value of the merchandise.

 

RETURNS

We provide free pick up for your returns.

You have 14 days from delivery to notify returns@opsundbay.com that you wish to make a return. Returns will only be accepted if the items are received un-worn and un-damaged with the tags in place. A quick try-on is completely OK to make sure that the fit is right.